Billing FAQs

Updated August 18, 2026

The billing process at JamboJon is completely transparent. You will always know what to expect on your invoices. Regardless of whether you’re tackling a new website build or focusing on regular updates, financing your project will be straightforward and simple.

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Understanding JamboJon Billing and Payments

How do we handle the deposit for your new project? What can you expect with new requests after your site is live? These simple instructions clarify what to expect and how to pay your invoices.

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New Website Billing

If you need a new website, JamboJon divides the total cost into two payments. We also offer a three-payment option. You can choose what’s best for you and your company’s cash flow. The first deposit is due at the time of signing; the remaining payments will be scheduled at agreed-upon milestones throughout the project. The final payment will be due before your project goes live. This keeps the process smooth and manageable for everyone.

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Current Clients

For website update requests, we will provide a fixed-price estimate for your review before work begins. Once you accept the estimate and submit payment online, we will schedule and complete the approved work. The estimate covers only the work outlined in the request. If additional needs or changes arise outside the approved scope, we will provide a separate estimate for your approval and prepayment before continuing.

 

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How to Make Payments

Watch for invoices sent via HighLevel to the email address on your account. Click the link in your email to make a payment using a credit card, bank transfer, or check – whatever works best for you. If you have any questions, feel free to give us a call at (801) 432-0514.

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Terms and Conditions

Our Terms and Conditions outline the important details of our contract, including project timelines, payment expectations, and responsibilities for both you as the client and us as the service provider. You know exactly what to expect throughout our partnership.

New Website Billing

There’s nothing quite like a brand new website! After you work with JamboJon to create a plan for your site, we’ll prepare an agreement document for you to review and sign. You’ll also receive an outline of your payment schedule and an invoice for the first installment of the total project cost. Your payment plan may include two or three installments: the second installment is typically due midway through the project, and the final installment is due before we launch your new website.

You can pay your invoices via credit card, check, or bank transfer, all directly through our online payment portal!

Website Maintenance for Current Clients

Once your website launches, we’re happy to support you as your business grows! Our ongoing services include website maintenance, content creation, and marketing strategies for events and promotions. To request help, simply create a support desk ticket: https://jambojon.com/support-desk/.

You will receive an cost and payment link before work begins. 

Billing FAQs