Billing FAQs

The billing process at JamboJon is completely transparent. You will always know what to expect on your invoices. Regardless of whether you’re tackling a new website build or focusing on regular updates, financing your project will be straightforward and simple.

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Understanding JamboJon Billing and Payments

How do we handle the deposit for your new project? What can you expect with hourly billing? These simple instructions clarify what to expect and how to pay your invoices.

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New Website Billing

If you need a new website, JamboJon divides the total cost into two payments. We also offer a three-payment option. You can choose what’s best for you and your company’s cash flow. The first deposit is due at the time of signing; the remaining payments will be scheduled at agreed-upon milestones throughout the project. The final payment will be due before your project goes live. This keeps the process smooth and manageable for everyone.

New Website
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Current Clients

 For our customers who have website updates, rather than a new website build, you are billed hourly. You can expect an invoice every two weeks, on the 1st and 16th of the month.  All invoices are due upon receipt. Any time accrued  after an invoice is issued will be included in the following invoice. These transparent statements keep you in the loop and up-to-date on your project. You know who provided the service, details about the task, and are billed to the minute; there are no round-ups or inflated costs.

 

Hourly Billing
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How to Make Payments

Watch for invoices sent via QuickBooks to the email address on your account. Click the link in your email to make a payment using a credit card, bank transfer, or check – whatever works best for you. If you have any questions or prefer to pay by phone, feel free to give us a call at (801) 432-0514.

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Terms and Conditions

Our Terms and Conditions outline the important details of our contract, including project timelines, payment expectations, and responsibilities for both you as the client and us as the service provider. You know exactly what to expect throughout our partnership.

T & C

New WEbsite Billing

There’s nothing quite like a brand new website! After you work with JamboJon to create a plan for your site, we’ll prepare an agreement document for you to review and sign. You’ll also receive an outline of your payment schedule and an invoice for the first installment of the total project cost. Your payment plan may include two or three installments: the second installment is typically due midway through the project, and the final installment is due before we launch your new website.

You can pay your invoices via credit card, check, bank transfer, or directly through QuickBooks – whichever method you prefer!

Hourly Billing for Current Clients

 Once your website launches, we’re happy to support you as your business grows! Our ongoing services include website maintenance, content creation, and marketing strategies for events and promotions. To request help, simply create a support desk ticket: https://jambojon.com/support-desk/.

For our established clients, we charge an hourly rate for any maintenance or updates. You’ll receive invoices every two weeks based on the time spent on your requested tasks. Any unbilled time will be included in the following invoice. Payment instructions will be provided with each invoice email.

Billing FAQs